Jonar Nader says that most organisations have no idea what it is like to be a customer. They do…
Jonar Nader speaks with Gregg Toyama of Harcourts about getting it right, the first time. Jonar talks about why…
Jonar Nader speaks with Gregg Toyama of Harcourts about how we can charge more for our services. Jonar also…
In this video, Jonar Nader speaks with Gregg Toyama of Harcourts International about the statistics that show that people…
Jonar Nader says that the role of managers is to rip-off customers, so long as managers deliver on their…
Organisations seem to promise the earth, yet they rarely deliver on the basics. Jonar Nader suggests that the worst…
For customers to pay more, with pleasure, we must attend to the triple top-line: Staff, Quality, & Customers. Here,…
Jonar Nader says that there is something more important than the bottom line. He outlines the three business areas…
Jonar Nader says that cost-cutting is foolish. He wants executives to learn how to charge customers more, so long…
Most of our corporate and social problems stem from inattention, and the fact that most people are not paranoid…