We hear a lot about ‘staff engagement’. In the end, no amount of pleading will work. We cannot stand there and tell people to have fun. We must engineer an environment of wholesome truth, whereby the boss is not a hypocrite. Click on the green arrow to play an excerpt from the radio broadcast.
Jonar Nader is a management consultant, and principal at Logictivity Pty Limited. He is an author of management and leadership publications, including ‘How to Lose Friends and Infuriate People’. His areas of expertise include customer service, branding, and marketing.